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View Full Version : Dammit Google!

Switch
06-09-2010, 04:05 PM
It's amazing how people like this function:

http://www.youtube.com/watch?v=E3FhJocDLKg
Dave
06-09-2010, 04:16 PM
I propose that all new computers be equipped with factory operable self destruct devices consisting of no less than ten pounds of c4 and two pounds of lead shot
OneSickPsycho
06-09-2010, 04:39 PM
Dear god... I don't envy tech support people at all...
Sixxxxer
06-09-2010, 04:39 PM
Is this chick Serious?? She's a FUCKING Idiot.
anthonyk
06-09-2010, 04:45 PM
Wow, that brings back some memories.
Particle Man
06-09-2010, 07:00 PM
I can't believe she's freakin' serious...
Amorok
06-09-2010, 07:05 PM
This woman makes my fucking brain hurt. Seriously, how does this guy not unleash the fury over the phone? What a hero, he should get a raise. I've called for some things that were sort of dumb but nothing that bad. I usually get pretty cool tech support guys, they must pick dudes that have a lot of patience for that job.
Captain Morgan
06-09-2010, 07:25 PM
Is this chick Serious?? She's a FUCKING Idiot.

Yes.

Wow, that brings back some memories.

Too many. I still remember telling a guy to read step #2 and he told me there was no step 2, there were only 4 steps.

I can't believe she's freakin' serious...

Sadly, I can, because I've been on the tech support guy's end of it and have heard very similar calls.
jtemple
06-09-2010, 08:14 PM
I took a call today from a lady that wanted to know how to crop a photo in PowerPoint.

I'm a software developer for a mid-sized logistics company. There aren't many of us here, so my secondary duty is to answer the support line if the regular support guy is busy. Today, he was on vacation.

In helping her, I discovered that she was opening up a photo in MS Paint, screen shotting her ENTIRE desktop and pasting it into PowerPoint. She was then in PowerPoint, struggling to crop her desktop parts out of the screen shot.

I showed her how to insert the photo directly.
njchopper87
06-09-2010, 10:28 PM
Yea.. my grandparents can sometimes put me through this. They're getting better though.
t-homo
06-09-2010, 10:36 PM
How many calls have you had on this today?

lmao
sherri_chickie
06-09-2010, 10:41 PM
That woman could be my MIL. My husband spent an hour trying to help her set up a hotmail account, then she thought that her e-mail from her other account ( that she couldnt remember the password for) would automatically be in the NEW hotmail account.
LeeNetworX
06-10-2010, 08:30 AM
That TS employee has a Hell of alot more patience than I do. Good on him.
dubbs
06-10-2010, 09:45 AM
Unfortunately this is part of my job currently.. I've been through a lot worse than this.. it's sad when you can't convey to someone how to open their internet browser.

"What's internet explorer?"

It's like when you get on the phone with people and start talking about anything with computers they get like a deer in headlights.. the simplest tasks are too hard for them.
Archren
06-12-2010, 06:28 AM
OMG, that woman is the guy that replaced my position here in Iraq, as well as my old boss. Not a smidge of computer sense between them... and our job is relatively computer-intensive, at least in the sense of we do a lot of work in Office (obviously Outlook, Word, PowerPoint and Excel) and AutoCAD.

I had to sit down with my replacement and give him a tutorial on PowerPoint, since we use it a lot to do simple site maps and site designs to request funding for construction projects here on base. You would think drawing boxes and writing text on a slide wouldn't be that hard to figure out.... apparently, for the computer illiterate, it is. :scratch:

I frequently had to avoid giving the guy my "are you fucking serious?" look. :lol: