Blackberry help?

[CasterTroy]

Was just handed my ex-VP's blackberry curve.

I need to change the email from hisname@ourdomain to myname@ourdomain.

Is it as simple as finding the options in email, changing name and password to the smtp server info in the phone? or do I need to load the software on my PC, link my outlook to the phone and do it on the PC?

I remember he spent a coupla hours on the phone with verizon trying to get it set UP....just don't want to do the same to change it

[Switch]

You should just wipe it and start over.

[CasterTroy]

need the contacts

[CrazyKell]

I think it's as easy as that although I know people who have had issues.

Why not call verizon just to be sure.

Sim card? Save the contacts and then wipe it.

[Particle Man]

I didn't think Verizon used SIM cards?

[Switch]

I didn't think Verizon used SIM cards?

They don't. But Verizon offers an online contact backup service fo' free.

[LeeNetworX]

So did you get his title and pay as well, or just the headache of taking over his work?

[ShanMan14]

No enterprise BES?

[CasterTroy]

just the headache of taking over his work?

You got it part right :wtfru:

I'm not a PE..and really have never had the desire to sit for the test....so I WON'T get his title.

Seems there were some password issues and I needed to call verizon...but I didnt' have the account info...so I handed it off to the secretary and she did it.

Thanks for the help though. Now I know how to wipe the phone :rockwoot:

[Gas Man]

Go to the email setup in the setup/setting folder. It's an icon on the screen.

Write down the settings for his email account
delete it
create yours with the same settings but different user name and p/w.

[CasterTroy]

Go to the email setup in the setup/setting folder. It's an icon on the screen.

Write down the settings for his email account
delete it
create yours with the same settings but different user name and p/w.

It would not let you get anywhere until you entered his password.

He had a typical password, but the software wouldn't recognize the @ in a password. He called initially and talked to the help people for 3 hours when setting up the phone because our email is hosted on gate.com and had some freaky deaky smtp server definition that Verizon had to jumpstart over. He forgot in that process that he changed his password to 3 numbers and 4 letters just to get it to work.

My secretary called and did the 3 hour tour thing and finally got it to work thru them. SHE had the Verizon account information so once I found out I needed that I just handed it to her.

Come to find out you can just go to blackberry's internet service site for Verizon and change all that...but you need to know the password. THAT is where we were stuck. Once the Verizon lady reset we were golden.

BTW...the blackberry internet site is where you change your email signature from just saying "Sent from Blackberry wireless" to whatever you want.

[Gas Man]

Oh yeah I know all about where you change the signature. But on sprint you can do it either on the internet or on the phone. You log into your "bb email setup" and then do what you want.

[CasterTroy]

cool.....well I'm just now bursting into the 21st century and getting with it :lmao:

[azoomm]

Secretaries rule the world....

[Gas Man]

True on both counts!