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View Full Version : An uplifting story of customer service

pauldun170
04-02-2009, 11:09 AM
http://jalopnik.com/5191437/autozone-customer-takes-matters-into-his-own-hands-after-45-minutes-on-hold
Mr Lefty
04-02-2009, 11:13 AM
yeah I love going in there for windshield wipers and they ask if I have a 4cyl or 6cyl motor... if it's manual or auto.... if it's 4x4 or 2x4... :panic:
Trip
04-02-2009, 11:13 AM
that's awesome.
Gas Man
04-02-2009, 03:50 PM
The guy on the phone while he tries to be a MAN, he fails miserably!!!

He should have went down there, did the bitchin, then left and bought from a different store!! FUCKIN MORON!!
z06boy
04-02-2009, 04:53 PM
Well that's one good thing about living in this area of NC which is the center of NASCAR country. (enter redneck jokes here:lol:)

AT least most of the kids that work around the auto shops here seem very helpful and fairly knowledgable. They like performance cars and bikes and that's a good thing. :rockout:
azoomm
04-02-2009, 04:59 PM
The guy on the phone while he tries to be a MAN, he fails miserably!!!

He should have went down there, did the bitchin, then left and bought from a different store!! FUCKIN MORON!!

Thank you, that's exactly what I was thinking...
Particle Man
04-02-2009, 05:10 PM
He looks at the phone....picks it up...and says, "Uhh Autzone, may I help you?"
I yell into MY phone, "IT'S ME FUCKER!!!" He jumps and hangs up.


this had me rolling :lol:
Avatard
04-02-2009, 05:27 PM
I've had similar experiences at ALL auto parts places, save one old shop I used to have a regular relationship with (had an account with them). Even then, only perhaps two cats in the fucking store had a clue, and if they weren't there, I'd call back.

Getting parts is always a clusterfuck.

National parts stores typically only compound such a difficult situation.

Add a phone, and you're just askin' fer it.
zed
04-02-2009, 06:25 PM
I've had to have Advanced price match their own website.
marko138
04-02-2009, 06:31 PM
this had me rolling :lol:
Me too. Funny. But no fucking way I woulda bought shit from them.
BobTheBiker
04-02-2009, 07:18 PM
were it me, I'd have demanded the fuckwits up front be fired, watched them get fired, and walked right out to go buy my parts from someone else who HAD a clue.