Porkchop |
02-07-2011 11:24 PM |
Quote:
Originally Posted by Krabill
(Post 448463)
I have two credit cards. A Capital One and an AT&T card. I haven't had any problems with Capital One. I used to have a really good rate on it, but it went up about a year ago. I don't put anything on it anymore, but I still have it open. Hasn't caused me any headaches. The rate on my AT&T card goes up and down. It's not too bad right now and I had to put a couple medical bills on there and my netflix runs through it. No real problems with it either, except for the rate that jumps around.
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I had two instances with them. They charged me a late fee, when I had payed 2 days before the payment was due. They remove the late charge after I sent the email. The second sent me over the fucking edge. I lost my card at some point in the summer. I couldnt remember my log in so I called up and payed the balance off over the phone. I get a card mailed to me in about 2 weeks, so of course no transactions. A month and a half later I get a letter saying "By the way, your balance is past due by 2 months." What the fuck, what balance, and no emails sent in 2 months??? So I look online. Somehow, the company had charged me 13 cents interest on a $0 balance. So I called up to bitch, and got fucking mohammed in india. I asked how interest was charged into the next month on a 0 balance. So he started explaining of which I couldnt fucking understand. I said I want this resolved, these charges need removed now.
Mohammed replies "Derp, derp... we can go ahead and make the payment off of your bank account over the phone. I say, "No I want the charges removed, there should have been no interest in the first place, Im not paying over $30 in late fees." Mohammed replies "Derp, derp... well sir we cant do that. I said "Bullshit, I know you can because you've done it before to me. I said if you make me pay these charges I am cutting up my card right now. So he told me that he still couldnt, so i told him that I was done with their business for good. I should have sent an email to customer service like last time, but i payed them their last $30, cut the card up, and will never go back.
I have heard countless friends, family, and coworkers get screwed by Capital One. Discover was my grandparents, parents, uncles, and my first card. No one has ever had a problem with them, and have acually been saved from fraud with my parents and myself.
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