Quote:
Originally Posted by Destitute
Because their vehicles actually have fewer problems, or just because Ford refused to pay to fix them?
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You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.
The Japanese always have done this because their distributor bonuses are dependant on how much warranty dollars per vehicle they save. The Japanese motorcycling industry is a prime example of this (everything gets denied first unless its an obvious) as most have seen here with dealing with dealers. I think this has alot to do with why Japanese automakers tend to have lower warranty costs instead of just paying for anything that happens in the field.