Has anyone ever dealt with Helmet City?

[Papa_Complex]

Originally Posted by Amblyopic

Where the hell are they coming from if they're taking that long by USPS.

Helmet City is located in Oakland, California. I've become fairly used to it taking up to two weeks for orders to ship from US locations, to the Toronto area, via parcel post. Their site states that "We now ship to Canada" but the only listed shipping method is FedEx, with no mention of USPS. USPS is the most cost effective method of shipping, to Canada, but it doesn't meet the "free 2 day shipping" criteria, that they list on their site.

Had I been told, up front, that the product was not in stock I might have cancelled the order. Given that their price/shipping was the best I'd seen though I'd have likely just sat on the order, as long as I knew where everything was in the process. As I said the online listing still shows that the order is 'in process', not shipped.

Time is less a factor than is lack of information.