Aerostitch

Mr Lefty · 12-28-2011, 09:00 PM

so I got a notification that my suit was being shipped back. WTF I haven't paid for shipping...

so I called. turns out they replaced ALL the ballistics (the elbows, shoulders, and knees) fixed the seams on some pockets... total $350... and charged my card.

WTF?! I didn't authorize that shit... and didn't have $350 spare cash sitting around... so they checked into it and the guy talked to his boss to authorize the refund.

he called me back in 10min... turns out... the entire thing was warranted and I wasn't charged for ANYTHING.

12-28-2011, 09:00 PM	#4
Mr Lefty TWFix Legend Join Date: Feb 2008 Location: Denver CO Moto: 01 BMW F650GS Dakar Posts: 15,677	so I got a notification that my suit was being shipped back. WTF I haven't paid for shipping... so I called. turns out they replaced ALL the ballistics (the elbows, shoulders, and knees) fixed the seams on some pockets... total $350... and charged my card. WTF?! I didn't authorize that shit... and didn't have $350 spare cash sitting around... so they checked into it and the guy talked to his boss to authorize the refund. he called me back in 10min... turns out... the entire thing was warranted and I wasn't charged for ANYTHING.